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What Our Customers Have to Say

Great Business

It’s rare that I come across an honest group of mechanics who genuinely want to help me and not break my bank account. I was quite pleased with the last minute service that Nextgen provided me. I “dropped in” for a tire fix, and was greeted with a courteous and friendly staff. I am quite pleased, and will definitely be back again with future car issues.

Lorelei E. - New Hartford

5 star service organization

I've been coming to NextGen for 5 years and I have never had a bad experience. They have given me excellent service on my 2011 Tahoe. Not only brake, mechanical, tire, and electrical repair, but rust protection. Daryl and Jay are the best and always make you feel right at home. They explain everything in detail and also will follow up to ensure your satisfied. If you want your vehicle taken care of as you would do yourself, than go to NextGen. You will not be disappointed.

Allan F. - New Hartford, NY

Inspection

Joshua worked so fast I was in and out in less than 30 minutes.

Jillian K. - Utica, NY

Excellent

Excellent job as usual. Very professional and understanding.

James S. - New Hartford, NY

Great Service

As usual it is a pleasure to work with everyone at NextGen. I have another appointment for my other vehicle in January.

Charlie F. - New Hartford, NY

Great Place

Very professional and great services. Highly Recommend
Dave H. - Clinton, NY

Very Helpful and Friendly

The mechanics were all very warm and friendly. They didn’t attempt to tell me a ton of things where wrong with the car, just solved the issue at hand. High quality auto shop with good, reliable people
Verified Customer - Clinton, NY

Happy with Service I Received

Happy with service I received and timely fashion considering it was very busy
Kenneth N. - Waterville, NY

Early to Appointment

Although i was a day early you still fixed my car in for work! Great people and fair pricing!
Phil E. - New Hartford, NY

Helpful and Courteous

Great team, professional, excellent customer service!
Chad M. - New Hartford, NY

100K Service

Nextgen saved me potentially thousands of dollars in repairs and possibly safety of me and my family by identifying needed repairs. Thank you.
Brett L. - Clinton, NY

Just an Inspection & Leaky Tire

As usual, the best service. Very accommodating and capable, right down to the exquisite placement in the corner of the windshield of my inspection sticker. Thanks, guys.
Tom C. - Deansboro, NY

Excellent Service as Always

Was in for just a scheduled oil change and tire rotation. My appointment time was kept. My car was completed as promised. Everything that was asked to be done was completed. Even my reminder sticker was put on the windshield. Thanks again, Rich.
Mark S.

Excellent Service

Without a doubt top notch service! Made an appointment for my vehicle's inspection. Jay and Daryl are always kind and helpful. They make sure you are accommodated to the max. One more thing, sweet loaner ride! Thanks!!
Christina B. - Waterville, NY

First Time Customer, Honest and Reliable Shop!

I made an appointment to diagnose my check engine light, I dropped it off in the morning and while I was at work they sent me an email with pictures and recommendations which is very helpful. Being that I am a female it's very hard to trust Mechanic shops because they try to take advantage of women, which other shops have tried to before. I'm not afraid to ask questions and they gladly answered anything I had to ask. I can honestly say I can trust these guys are doing honest work and are very good at explaining and providing great service. This was my first time here and I'm sure I'll be back for any car maintenance that comes in the future.
Nicole B. - Clark Mills, NY

Contact Us

There is nothing more important in auto repair, than complete customer satisfaction. Let us show you the NextGen difference. Let us know how we can help you. We’d love the opportunity to earn your trust.